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Helpdesk
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Break Fix Support
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Remote Support
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Telephone Support
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 Preventive Maintenance

Budget your annual IT costs and get comprehensive cover with peace of mind that your system is covered. We provide full monitoring and preventive maintenance contracts.

Providing comprehensive support for your system. You can fix your annual IT costs and budget for them accordingly – you can even spread your payments over 12 months. Benefit from dedicated support via phone, remote control, email and site visits. Your system is monitored and action is taken before major issues occur. Regular maintenance and updates are done giving you full peace of mind.

Preventive maintenance packages are customised on a per system basis and a number of factors have to be included in the overall cost i.e. software renewals, number of users, age of hardware, etc.

This option covers and includes;

  • Disaster Recovery Plan (including regular restore checks)
  • All your Hardware & Software Renewals
  • Backup & Security Software Maintained & Updated
  • Windows Updates & Service Packs Applied
  • HelpDesk/Remote Control/Site Visits included
  • Temporary Loan of Equipment
  • Software and Hardware Upgrading
  • Monitoring & Reporting of your System
  • Consultancy & Advice
  • Future Planning & Resource Management
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 System Healthcheck

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 Features & Benefits
  • Budget your I.T. Costs
  • Easy Payment Scheme
  • Dedicated Helpdesk
  • Remote Software Incl.
  • Disaster Recovery Plan
  • System Health Checks
  • Patching & Updating
  • Site Visits Included
  • Consultancy & Advice
  • Peace of mind